Privacy Policy

Effective Date: 19 August 2026  |  Last Updated: 19 August 2026

👋 Introduction

Welcome to CarGo Automotive ("we", "us", or "our"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By submitting an inquiry through our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

📋 Information We Collect

When you submit an inquiry or contact form on our website, we collect the following personal information that you voluntarily provide:

Data Field Purpose
Full Name To identify and address you when responding to your inquiry
Email Address To send you a response and follow-up communications regarding your inquiry
Phone Number To contact you directly for faster communication about your inquiry
Message To understand your requirements, preferences, and vehicle interests

All data is provided voluntarily by you. We do not collect any data automatically beyond standard server logs (IP address, browser type, access time) which are used solely for security and operational purposes.

⚙️ How We Use Your Information

We use your personal information solely for the following purposes:

  • Responding to your vehicle inquiries and providing consultation
  • Connecting you with relevant vehicle options, dealerships, and financing information
  • Following up on your inquiry via phone or email
  • Improving our services and customer experience
  • Complying with legal obligations, if required

We do not sell, rent, trade, or share your personal information with third parties for their marketing purposes.

🔒 Data Storage & Security

Your information is stored securely in our database systems. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

  • Data is stored on secured servers with restricted access
  • We use encrypted connections (HTTPS) for all data transmissions
  • Access to personal data is limited to authorised personnel only

While we take all reasonable precautions to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

🕐 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Inquiry data is typically retained for up to 24 months from the date of submission. After this period, your data will be securely deleted or anonymised.

✅ Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of any inaccurate or incomplete data
  • Deletion: Request deletion of your personal data at any time
  • Objection: Object to the processing of your personal data
  • Portability: Request your data in a structured, commonly used format

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

🤝 Third-Party Sharing

We may share your inquiry information with partnering dealerships solely for the purpose of fulfilling your vehicle inquiry. This sharing is limited to the information necessary for the dealership to assist you.

We do not share your data with advertising networks, data brokers, or any other third parties for marketing purposes.

🍪 Cookies

Our website uses essential cookies and local/session storage to maintain your browsing experience (such as remembering your selected vehicle). We do not use tracking cookies or third-party analytics cookies.

👶 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information promptly.

📝 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

📬 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: